Q: What is DCGEXBABY? A: DCGEXBABY is an online store that specializes in selling high-quality baby products including window guards, baby gates, car seats, strollers, and baby gyms. We also offer a China-based proxy purchasing service, allowing customers from around the world to buy Chinese products at affordable prices.

Q: How can I contact DCGEXBABY? A: You can contact us by clicking the "Contact Us" button on our website or by sending an email to our customer service team at [email protected].

Q: What is the shipping policy at DCGEXBABY? A: We offer free shipping on all orders worldwide, with the exception of small islands in the United States and Australia. Our procurement time is 7 days, and shipping times are estimated based on the delivery times of USPS and EMS.

Q: What is the return policy at DCGEXBABY? A: We accept returns within 14 days of delivery. The item must be unused, undamaged, and in its original packaging. Shipping costs for returns are the responsibility of the customer.

Q: What payment methods does DCGEXBABY accept? A: We accept payment through PayPal, Visa, Mastercard, American Express, Discover, and JCB.

Q: What if I can't find the product I am looking for on DCGEXBABY? A: If you can't find the product you are looking for on our website, please contact us and we will do our best to help you find it. We also offer a proxy purchasing service that allows customers to purchase Chinese products not listed on our website.

Q: Where is DCGEXBABY located? A: DCGEXBABY is located in the beautiful city of Hangzhou, China, which is famous for its stunning West Lake.

Q: Are the products sold by DCGEXBABY safe for my baby? A: Yes, all of the products sold by DCGEXBABY are carefully selected to ensure quality and safety for your baby. We only offer products that meet or exceed international safety standards.

Q: How long does it take to receive my order from DCGEXBABY? A: Our procurement time is 7 days, and shipping times are estimated based on the delivery times of USPS and EMS. Delivery times may vary depending on the shipping destination.

Q: Do I need to create an account to shop at DCGEXBABY? A: No, you do not need to create an account to shop at DCGEXBABY. However, creating an account allows you to track your orders, view your order history, and receive exclusive promotions and discounts.

Q: Does DCGEXBABY offer gift wrapping or gift cards? A: We currently do not offer gift wrapping or gift cards. However, we may consider adding these services in the future.

Q: How do I know if my order has been shipped? A: Once your order has been shipped, we will send you a shipping confirmation email with a tracking number. You can use the tracking number to track your order on the USPS or EMS website.

Q: Does DCGEXBABY offer wholesale or bulk discounts? A: Yes, we offer wholesale and bulk discounts for large orders. Please contact us for more information.